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Procedure to receive a medical consultation (First Visit)

First Visit

* If it is your first visit to this hospital, you cannot make an appointment in advance. Please come to the hospital during the registration hours.

*Even though you have been to this hospital before, if you wish to see a doctor at a medical department that you have not attended before, you are regarded as a first visit patient.

①Reception Counter #1- New Patients Reception

  1. Collect a "Registration Form" and a “Medical Questionnaire”, and fill it out. Submit it to #1 counter with your Japanese national health insurance card if you have one.
  2. Please wait until your name is called from counter #1
  3. Please receive a folder.

②Outpatient Department Reception Counter

  1. Please submit your folder to a counter that was designated by the reception and wait until your name is called.
  2. Please follow the counter staff’s instructions.
*Please note that patients with appointments have priority.

③Consultation/Examination

Please collect a plastic folder from a nurse after consultation finishes. Your prescription is issued after consultation if your doctor has prescribed medicine.

④Payment Reception/Appointment Desk (Counter #2)

  1. Please submit your folder to counter #2.
  2. You will receive a payment ticket here. Please wait until your ticket number is displayed on the TV screen near Counter #2.
  3. If your doctor has made your appointment for the next time, the appointment slip is also issued here.

⑤Automatic Payment Machine

  • You can pay by cash or credit card.
  • Rental fee for crutches should be paid by CASH ONLY.
Automatic Payment Machine
 Please wait until your number or a number greater than your number is displayed on the TV screen near Counter #2, then go to the automatic payment machine behind the waiting area to make a payment. The machine has a language selection button at the bottom left. Press “English” to hear English instructions.

⑥Pharmacy (Out-of-hospital Pharmacy)

Please collect your medicine at an out-of-hospital pharmacy and pay for it there.

Last updated: 27 December, 2024

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  2. Medical Examination
  3. Procedure to receive a medical consultation (First Visit)